If you have forgotten your password, you can follow these next steps to reset your password.
The forgot password experience described below is for the Olo Loyalty-hosted forms indicated by a URL that starts with https://my.spendgo.com. It is possible a brand has a custom built form and the interface may have slight variations, but the expected steps will be similar.
The Olo Loyalty-hosted forms are brand specific. Your reset password email notification will come from the brand you’ve made the request at.
- On the Olo Loyalty-hosted Sign In form click Forgot your password?
- Enter in your Olo Loyalty account email and click Reset your password. A screen will appear letting you know to check your inbox for a password reset email.
- Open the email from the brand you’ve made the request at, with the subject “Password Reset for {Brand Name}”.
- Click the Reset your password button in the email.
- A page will open; enter your new password and confirm new password.
- Click the Reset button.
Note: The indicator that your password was successfully updated is that it will automatically navigate you to the Sign In page. - Sign in using your newly created password.
If you continue to need support, please fill out the Need Help Logging In form.